FAQ

Frequently Asked Questions

1. How long does shipping take?

Orders are processed within 1–3 business days. Standard delivery takes 5–7 business days across India.

2. Do you offer free shipping?

Yes! We offer free shipping on orders above a certain amount. Check our Shipping Policy for details.

3. Can I return or exchange a product?

Yes, we accept returns within 30 days of delivery. Items must be unused and in original packaging. Please refer to our Return & Refund Policy for full details.

4. How do I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. Use it to track your package on the courier's website.

5. What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD) where available.

6. How do I contact customer support?

You can reach us through our Contact Us page. We typically respond within 24–48 hours.

7. Can I cancel my order?

Orders can be cancelled before they are shipped. Please contact us as soon as possible if you wish to cancel.

8. Are my payment details secure?

Absolutely. We use secure, encrypted payment gateways to ensure your information is always protected.